Our Policies
At Unitop, we strive for excellence in every aspect of our operations. Our commitment to quality is unwavering, and we work tirelessly to meet the needs of all our stakeholders, both internal and external. By adopting a total quality approach at every step of the way, we ensure that our products and services consistently meet the highest standards of excellence.
At Unitop, we are committed to delivering high-quality services to our clients in the oil and gas sector. Our subsidiaries, Unitop international limited and Unitop catering services Limited provide exceptional marine and catering services.
Unitop is dedicated to upholding the highest standards of quality across its subsidiaries. The Quality Policy Statement encompasses both Unitop International Limited and Unitop Catering Services Limited, aligning with ISO 9001:2015 requirements.
Our allegiance revolves around providing exceptional services in various sectors, including Marine Services and Industrial catering which consists of Vessel charter, Equipment Leasing, Maintenance, Procurement activities, manpower supply, Onshore & Offshore Catering, Laundry & Housekeeping Services, Facility & Camp Management Services and Vessel Chandelling Services.
As an organization, we would ensure our commitment to:
· Meeting or exceeding customer expectations and complying with statutory and regulatory requirements.
· Continuously improving the effectiveness of our quality management system.
· Establishing measurable quality objectives at all organizational levels and engaging stakeholders to enhance ownership and foster a culture of excellence.
By adhering to these principles, we strive to enhance customer satisfaction, drive continual improvement, and ensure the delivery of superior quality services.
Unitop Catering Services Limited subsidiary of Unitop food safety policy has been integrated and established in line with ISO 22000: 2018. We are committed to providing quality, social, corporate, offshore, and onshore catering services that meet or exceed the requirements and expectations of our customers and other stakeholders. As an organization, we would ensure our commitment towards:
· Satisfying applicable food safety requirements.
· Continually improving the food safety management system.
· Ensuring competencies related to food safety.
· Mutually agreed customer requirements related to food safety management system.
We accomplish this by utilizing broad-based Hazard Analysis and Critical Control Points (HACCP) to ensure consistent food safety in all locations where we operate, and to earn the trust of our customers.
To this end, measurable food safety objectives have been set at all levels of the organization and communicated to all stakeholders internally and externally to deepen ownership and improve commitment to food safety service delivery.
Unitop prioritizes Occupational Health and Safety across its subsidiaries, Unitop Catering Services Limited and Unitop International Limited. Our commitment aligns with ISO 45001:2018 standards and the fulfillment of statutory and regulatory requirements.
Unitop Catering Services Limited ensures the provision of safe and healthy working conditions for quality catering services, both offshore and onshore. Our focus includes compliance, resource allocation, customer satisfaction, risk management, and continual improvement.
Similarly, Unitop International Limited emphasizes Health and Safety as a core objective, integrated into all activities and services. We promote safe working conditions, compliance, resource provision, performance measurement, customer satisfaction, leadership, employee engagement, and risk elimination.
By implementing these policies, we create a work environment where all personnel are expected to adhere to the highest standards of Health and Safety.
Unitop places great importance on environmental sustainability and has established environmental policies in line with ISO 14001:2015 for both Unitop International Limited and Unitop Catering Services Limited.
Our commitment is to provide services and operations that meet or exceed customer expectations while complying with statutory and regulatory requirements. We prioritize protecting the environment, including pollution prevention and other relevant commitments. Our aim is to continually improve our systems to enhance environmental performance.
At all levels of the organization, measurable environmental objectives have been set and communicated to stakeholders, fostering ownership and a commitment to delivering quality services in an environmentally responsible manner.
Unitop International Limited has implemented a business continuity policy aligned with ISO 22301:2019. The policy ensures their commitment to providing vessel charter, equipment leasing, fabrication and maintenance, logistics support, procurement, and manpower supply that consistently meet or exceed stakeholder expectations. They emphasize:
Fulfilling applicable requirements.
Continual improvement of their business continuity management system.
Setting measurable objectives across the organization to enhance stakeholder engagement and service delivery commitment.
QMS applies to.
• Vessel charter,
• Equipment leasing,
• Equipment fabrication and maintenance,
• Logistics support, procurement and
• Manpower supply
EMS
UNITOP International Limited EMS scope applies to marine services (vessel charter and equipment leasing), Marine supply (material supply) and Office operations.
The clause 4.0 to 10.0 of ISO 14001:2015 / ISO 9001:2015 applies to UIL work. The external and internal as well as relevant requirements of external / internal issues and interested parties were considered.
1. Purpose & Objective
The document defines the scope of EMS/QMS in line with organizations’ external and internal issues, including the interest of external and internal stakeholders.
2. ISO 14001:2015/ISO 9001:2015 Reference
Clause 4.3 – Determining the scope of the EMS/ QMS
3. Exclusion
No exclusion